head reception,permanent position, starting from 28/05/2008 onwards
Shift Leader: How about working in one of Cardiffs most luxurious hotels? The Victorian Barceló Cardiff Angel is a magnificent 102 bedroom, four star hotel sitting neatly between Cardiff castle and the Millennium stadium. This busy hotel has 7 conference rooms which hold up to 300 guests. It is a traditional property, yet the team has a modern approach and enthusiasm for providing exceptional service. You will be responsible for welcoming all hotel guests and attending to their requests during their stay. You will ensure that all reception duties are carried out in line with the shift procedures and that professional and efficient standards are maintained at all times. You will ensure that all customers enquires, comments and complaints are dealt with promptly and in a courteous manner. You will be responsible for ensuring reception staff are aware of room status in order to maximise room sales. To apply you'll need... Supervisory experience Strong customer service skills Strong organisational and interpersonal skills Preferably a hospitality background Salaries & Benefits:We offer a competitive salary and benefits package. This includes excellent discounted staff accommodation and food and beverage rates, a pension scheme open to all permanent employees over 18, meals when on duty, and a smart and stylish uniform. Please note we will only contact applicants who we wish to interview.
Advert number 2141, Job location South Glamorgan, UNITED KINGDOM
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Barcelo Cardiff Angel Hotel
| Castle Street
Cardiff CF1 2QZ
South Glamorgan
UNITED KINGDOM
Client Web Site
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