night porter,permanent position, starting from 30/11/2011 08:27:53 onwards
GSS Nights:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 32 property locations in the UK and Ireland and more to come...
Jurys Inn Edinburgh
now has an excellent opportunity available for Guest Service – Night Porter
Purpose:
This is a multi skilled position, working across our departments, ensuring a professional, friendly and courteous service to all guests.
Key Responsibilities:
Main duties will include cleaning public areas and back of house areas whilst maintaining our high standards
Setting up conference facilities
Have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively
Deal with guest queries & complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
Conducting fire & floor walks every 2 hours to ensure guest security
Working and co-operating with Night Manager and colleagues to enhance the guest experience at all times
To assist in the smooth running of the F&B outlets during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have fluent English
Must have excellent self-presentation
Must have previous cash handling experience
Should have customer service experience from within a hospitality/catering role
Should have experience using micros or similar system
Jurys Inn is an equal opportunities employer
We do not require the use of agencies at this time
Advert number 6161, Job location Edinburgh, UNITED KINGDOM
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