receptionist,permanent position, starting from 10/03/2010 18:45:21 onwards
GSS Receptionist:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 30 property locations in the UK, Ireland and Europe and more to come...
Jurys Inn Leeds
now has an excellent opportunity available for an Reception Assistant to join our Front of House team.
Position Summary:
To provide the guest with an efficient and friendly welcome and departure, while ensuring the department operates in an organised manner. Ensure a professional, friendly and courteous service to all guests.
Key Responsibilities:
To be familiar with the days business, including arrivals, departures, special requests, etc.
To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
Handle all guest enquiries and complaints in a professional manner
Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the front office desk during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Should have previous experience in similar role
Should have experience using Fidelio or similar reservations system
Jurys Inns Group are equal opportunities employers
We do not require the use of agencies at this time
Advert number 4197, Job location North Yorkshire, UNITED KINGDOM
|
Jurys Inn Leeds
| Kendell Street
Brewery Place
Brewery Wharf
Leeds LS10 1NE
North Yorkshire
UNITED KINGDOM
Client Web Site
Apply |
|
|
 |
|
food and beverage manager,permanent position, starting from 10/03/2010 18:45:14 onwards
F&B Supervisor:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 30 property locations in the UK and Ireland and more to come...
Jurys Inn Leeds
now has an excellent opportunity available for a Supervisor (Food & Beverage) to join our Food & Beverage department. You will assist the department manager with the effective and professional management of the team and with creating a positive working environment for all Food & Beverage Assistants by facilitating open communication and demonstrating an unerring commitment to the hotel and to guests.
Purpose:
Supervise and co- ordinate the daily activities within the Food & Beverage outlets to provide an efficient and superior guest service.
Key Responsibilities:
Ensure smooth running of the Food & Beverage Outlets.
Supervise the activities of all Food & Beverage Assistants ensuring all team members are aware of their responsibilities and are performing all duties to a consistently high standard.
Assist with the preparation of weekly rotas and ensure a balance of duties within the team.
Greet guest, escort them to the tables, provide and explain the menus.
Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner by every team member.
To always be familiar with product offering (i.e. the menu, specials and ingredients, beverages on offer, wine list, etc)
Familarise yourself and the F&B team with sales and promotional activity and upsell at every possible opportunity.
Ensure that all Food and Beverage products are served efficiently and in accordance with the Company standard of presentation.
Ensure the restaurant, bar and all Food & Beverage outlets are properly prepared and set-up prior to and after service.
Carry out cash handling procedures in accordance with Company policy.
Assist with Stock Control.
The ideal candidate for this position:
Should have previous supervisory experience
Must be self-motivated and self-confident in all aspects of guest relations
Must have the ability to prioritize and delegate work whilst also providing training and support to colleagues and team members
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Jurys Inns Group are equal opportunities employers
We do not require the use of agencies at this time
Advert number 4170, Job location North Yorkshire, UNITED KINGDOM
|
Jurys Inn Leeds
| Kendell Street
Brewery Place
Brewery Wharf
Leeds LS10 1NE
North Yorkshire
UNITED KINGDOM
Client Web Site
Apply |
|
|
|
|
|