receptionist,permanent position, starting from 19/07/2010 17:53:34 onwards
Guest Service Staff Receptionist:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 30 property locations in the UK and Ireland and more to come...
Jurys Inn Chelsea
now has an excellent opportunity available for an Reception Assistant to join our Front of House team.
Purpose:
To provide the guest with an efficient and friendly welcome and departure, while ensuring the department operates in an organised manner. Ensure a professional, friendly and courteous service to all guests.
Key Responsibilities:
To be familiar with the days business, including arrivals, departures, special requests, etc.
To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
Handle all guest enquiries and complaints in a professional manner
Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the front office desk during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Should have previous experience in similar role
Should have experience using Fidelio or similar reservations system
Jurys Inns Group are equal opportunities employers
We do not require the use of agencies at this time
Advert number 4735, Job location Greater London, UNITED KINGDOM
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Jurys Inn Chelsea
| Imperial Road
Imperial Wharf
London SW6 2GA
Greater London
UNITED KINGDOM
Client Web Site
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night porter,permanent position, starting from 19/07/2010 16:00:28 onwards
Why should you choose Firmdale?
At Firmdale we work towards the highest levels of guest satisfaction, as such you will be part of an award winning team who take service to another level. We are a market leader and a rapidly expanding Company that can offer fantastic career opportunities. To facilitate our expansion we have a policy to wherever possible, promote from within. At Firmdale, each individual employee is valued here you are not just another number, you are key to our future success.
We have a dedicated Company trainer as well as dedicated IT and Food & Beverage trainers. We offer a fantastic spectrum of training opportunities. The training available ranges from soft management to detailed technical skills; examples of these are Train the Trainer, Leadership, Learning Academies and much more.
Firmdale is a Company you will be proud to work for. We are individual, stylish, modern and elegant.
In recognition of our commitment to investing in our people we have won the following awards;
Winner Springboard Award for Excellence - "Best career progression" 2007Winner Training Journal "Best customer service initiative" 2008Winner Springboard Award for Excellence - "Best initiative to attract people into management" 2008Winner Queens Award for Enterprise 2000, 2006, 2009Winner Excellence in Human Resources with HR in Hospitality 2009Winner CIPD People Management Award 2009 for Employee EngagementAbout the Night Concierge JobWe are currently recruiting for a Night Concierge to join our team.
This is an excellent opportunity to become part of an award winning team with a reputation for excellence throughout the industry.
To be successful in your application for the position of Night Concierge, you must possess the following:
Essential
Previous experience in a 4/5* property (minimum 6 months)
Excellent knowledge of London
The ability to work calm and well under pressure
A good approach to teamwork and ability to multitask
Excellent customer service skills
Friendly and polite phone manner
Superb attention to detail
The right to work in the United Kingdom
Organised and flexible
Clean UK drivers license
Night Concierge Hours: 42 hours per week, 4 nights on, 4 nights off (including weekends) Company Info
Firmdale Hotels is an award winning hotel group. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.
Quality is what we are all about at Firmdale and thats from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognized for your individual contribution then this is the company for you. As a result of our success we are a rapidly expanding group and therefore are able to offer excellent career progression along with individually tailor made career development plans.
The behaviours we value at Firmdale are;
Positive can do attitude, Enthusiastic and passionate, Consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/HonestThe behaviours our managers will demonstrate are;
Genuine care for their people, Customer focused, Involve people and Empower, Show consistent appreciation, Show real trust, Listen and Act, Give clear expectations, Encourage teamwork, Driven/Passionate and Ensure work is funBenefits for working for Firmdale;
·Extensive training and development opportunities, Career planning and progression.
·Competitive salaries
·Free Dry Cleaning for uniforms and discounted dry cleaning for employees personal items
·Meals on duty
·Incremental Holiday starting at 20 pro rata and going up a day each year to 25 days.
·Experience Vouchers (which are redeemable during your employment)
Incentive Schemes;
·Departmental Incentive Schemes
·Recruitment Incentive Scheme
·Employee of the month/year awards
Advert number 4724, Job location Greater London, UNITED KINGDOM
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receptionist,permanent position, starting from 19/07/2010 16:01:02 onwards
Why should you choose Firmdale?
At Firmdale we work towards the highest levels of guest satisfaction, as such you will be part of an award winning team who take service to another level. We are a market leader and a rapidly expanding Company that can offer fantastic career opportunities. To facilitate our expansion we have a policy to wherever possible, promote from within. At Firmdale, each individual employee is valued here you are not just another number, you are key to our future success.
We have a dedicated Company trainer as well as dedicated IT and Food & Beverage trainers. We offer a fantastic spectrum of training opportunities. The training available ranges from soft management to detailed technical skills; examples of these are Train the Trainer, Leadership, Learning Academies and much more.
Firmdale is a Company you will be proud to work for. We are individual, stylish, modern and elegant.
In recognition of our commitment to investing in our people we have won the following awards;
Winner Hotel Excellence Awards "Excellence in Customer Service" 2010Winner Queens Award for Enterprise 2000, 2006, 2009 Winner CIPD People Management Award for "Employee Engagement" 2009Winner Excellence in Human Resources with HR in Hospitality 2009Winner Springboard Award for Excellence 2008 - "Best initiative to attract people into management" Winner Training Journal "Best customer service initiative" 2008Winner Springboard Award for Excellence 2007 - "Best Career Progression"About the Receptionist JobWe are currently recruiting for a Receptionist to join our team.
This is an excellent opportunity to become part of an award winning team with a reputation for excellence throughout the industry.
To be successful in your application for the position of Receptionist, you must possess the following:
Essential
Previous experience as a Receptionist
A proven track record and background in 5* and 4* properties
Excellent communication skills both verbal and written
Down to earth personality
Team player
Excellent personal presentation
Superb attention to detail
Outstanding customer service skills and an approachable and friendly manner
The right to work in the United Kingdom
Desirable
Previous Fidelio experience
Receptionist Hours: 40 hours a week (5 days out of 7, including weekends)
Company Info
Firmdale Hotels is an award winning hotel group. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.
Quality is what we are all about at Firmdale and thats from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognized for your individual contribution then this is the company for you. As a result of our success we are a rapidly expanding group and therefore are able to offer excellent career progression along with individually tailor made career development plans.
The behaviours we value at Firmdale are;
Positive can do attitude, Enthusiastic and passionate, Consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/HonestThe behaviours our managers will demonstrate are;
Genuine care for their people, Customer focused, Involve people and Empower, Show consistent appreciation, Show real trust, Listen and Act, Give clear expectations, Encourage teamwork, Driven/Passionate and Ensure work is funBenefits for working for Firmdale;
·Extensive training and development opportunities, Career planning and progression.
·Competitive salaries
·Free Dry Cleaning for uniforms and discounted dry cleaning for employees personal items
·Meals on duty
·Incremental Holiday starting at 20 and going up a day each year to 25 days.
·Experience Vouchers (which are redeemable during your employment)
Incentive Schemes;
·Departmental Incentive Schemes
·Recruitment Incentive Scheme
·Employee of the month/year awards
Advert number 4678, Job location Greater London, UNITED KINGDOM
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Charlotte Street Hotel
| 15-17 Charlotte Street
London W1T 1RJ
Greater London
UNITED KINGDOM
Client Web Site
Apply |
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porter,permanent position, starting from 19/07/2010 16:01:02 onwards
Why should you choose Firmdale?
At Firmdale we work towards the highest levels of guest satisfaction, as such you will be part of an award winning team who take service to another level. We are a market leader and a rapidly expanding Company that can offer fantastic career opportunities. To facilitate our expansion we have a policy to wherever possible, promote from within. At Firmdale, each individual employee is valued here you are not just another number, you are key to our future success.
We have a dedicated Company trainer as well as dedicated IT and Food & Beverage trainers. We offer a fantastic spectrum of training opportunities. The training available ranges from soft management to detailed technical skills; examples of these are Train the Trainer, Leadership, Learning Academies and much more.
Firmdale is a Company you will be proud to work for. We are individual, stylish, modern and elegant.
In recognition of our commitment to investing in our people we have won the following awards;
Winner Springboard Award for Excellence - "Best career progression" 2007Winner Training Journal "Best customer service initiative" 2008Winner Springboard Award for Excellence - "Best initiative to attract people into management" 2008Winner Queens Award for Enterprise 2000, 2006, 2009Winner Excellence in Human Resources with HR in Hospitality 2009Winner CIPD People Management Award 2009 for Employee EngagementAbout the Luggage Porter JobWe are currently recruiting for a Luggage Porter to join our team.
This is an excellent opportunity to become part of an award winning team with a reputation for excellence throughout the industry.
To be successful in your application for the position of Luggage Porter, you must possess the following:
Essential
Previous experience in a 4/5* property
Excellent knowledge of London
The ability to work calm and well under pressure
A good approach to teamwork and ability to multitask
Excellent customer service skills
Friendly and polite phone manner
Superb attention to detail
The right to work in the United Kingdom
Organised and flexible
Clean UK drivers license
Luggage Porter Hours: 42 hours per week, 4Â days on, 4Â days off (sometimes including weekends) Company Info
Firmdale Hotels is an award winning hotel group. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.
Quality is what we are all about at Firmdale and thats from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognized for your individual contribution then this is the company for you. As a result of our success we are a rapidly expanding group and therefore are able to offer excellent career progression along with individually tailor made career development plans.
The behaviours we value at Firmdale are;
Positive can do attitude, Enthusiastic and passionate, Consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/HonestThe behaviours our managers will demonstrate are;
Genuine care for their people, Customer focused, Involve people and Empower, Show consistent appreciation, Show real trust, Listen and Act, Give clear expectations, Encourage teamwork, Driven/Passionate and Ensure work is funBenefits for working for Firmdale;
·Extensive training and development opportunities, Career planning and progression.
·Competitive salaries
·Free Dry Cleaning for uniforms and discounted dry cleaning for employees personal items
·Meals on duty
·Incremental Holiday starting at 20 pro rata and going up a day each year to 25 days.
·Experience Vouchers (which are redeemable during your employment)
Incentive Schemes;
·Departmental Incentive Schemes
·Recruitment Incentive Scheme
·Employee of the month/year awards
Advert number 4677, Job location Greater London, UNITED KINGDOM
|
Charlotte Street Hotel
| 15-17 Charlotte Street
London W1T 1RJ
Greater London
UNITED KINGDOM
Client Web Site
Apply |
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