assistant manager,permanent position, starting from 23/01/2012 17:49:15 onwards
Assistant/Duty Manager:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 32 property locations in the UK, Ireland and Europe with more to come...
Jurys Inn Glasgow
now has an excellent opportunity available for an
ASSISTANT MANAGER
to join our Management team.
Assistant Manager overview:
To support the Food and Beverage & Front Office Managers’ with managing all aspects of the Food and Beverage and Front Office Departments both in the operational and sales function. The Assistant Manager will also contribute to the profitability of Food & Beverage operations through the implementation of effective cost controls and stock monitoring and maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.
Assistant Manager key responsibilities:
Supervise the day-to-day operation of the Food & Beverage and Front Office departments, ensuring exceptional guest service from all areas.
Proactively plan to ensure department preparedness based on all an awareness of business in the Hotel.
Identify, communicate and action all sales leads. Actively encourage staff to maximise sales through up-selling, using incentives, promotions, etc.
Responsible for developing team skills & knowledge through training.
Ensure prompt resolution of customer complaints.
Monitor and control Food & Beverage stock, overseeing the ordering, delivery, and storage of all items.
Ensure awareness and compliance with all Health & Safety and HACCP work practices.
Ensure support of the organisational core values at all times.
The ideal candidate for this position:
Must have previous experience in a similar role and demonstrated business / industry awareness.
Must be courteous and focused on providing a consistently high standard of customer service.
Must be standards driven and detail-orientated with the ability to organise and plan ahead.
Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
Must possess excellent communication and interpersonal skills
Must have previous experience with Fidelio/Opera and Micros
Previous experience with SAP (or with a similar system) is preferred.
Salary range for Assistant Manager is £15,000, depending on experience.
Jurys Inn is an equal opportunities employer
We do not require the use of agencies at this time
Advert number 6219, Job location Glasgow City, UNITED KINGDOM
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