front of house manager,permanent position, starting from 23/01/2012 17:49:16 onwards
Duty Manager:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 32 property locations in the UK, Ireland and Europe with more to come...
Jurys Inn Watford
now has an excellent opportunity available for a
DUTY MANAGER
to join our Management team.
Duty Manager overview:
Responsible for maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports organisational values. Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring.
Duty Manager key responsibilities:
Assist with the management of the hotel operation, ensuring delivery of exceptional guest service from each department.
Proactively plan to ensure each department’s preparedness based on an awareness of business in the Hotel.
Ensure prompt resolution of customer complaints.
Ensure all costs are controlled without compromising standards and service delivery.
Ensure awareness and compliance with all Health & Safety work practices.
Ensure support of the hotels core values at all times.
The ideal candidate for this position:
Must have previous experience in a similar role and demonstrated business / industry awareness.
Must be courteous and focused on providing a consistently high standard of customer service.
Must be standards driven and detail-orientated with the ability to organise and plan ahead.
Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
Must possess excellent communication and interpersonal skills
Should have previous experience with Fidelio/Opera.
Jurys Inn is an equal opportunities employer
We do not require the use of agencies at this time
Advert number 6200, Job location Hertfordshire, UNITED KINGDOM
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Jurys Inn Watford
| 31 - 35 Clarendon Road
Watford WD17 1JA
Hertfordshire
UNITED KINGDOM
Client Web Site
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